Contact
Montelier customer care
How can we help?
Choosing your next frame, checking on an order or need a little guidance? We’re here to help. Tell us what you need and we’ll get back to you by email.
A message away.
For questions, advice or help with your order.
Where’s my order?
Check the latest delivery updates using your order details.
Track your order →Delivery questions
Find information about shipping before or after placing your order.
Delivery information →Returns & support
Need help with a return or an issue with your frames? Get in touch and we’ll guide you.
Read our returns policy →Tell us a little more.
Use the form below or email us directly. If your question is about an order, please include your order number so we can help you more easily.
For frame advice, let us know which model and colour you’re considering. If you need to share photos of an issue, please send them by email.